Saturday, 24 June 2017

Hotel Review : Marriott Clearwater Florida - Why I will NEVER go back

stealstylist.com HOTEL REVIEW : MARRIOTT CLEARWATER FLORIDA - WHY I WILL NEVER GO BACK

stealstylist.com HOTEL REVIEW : MARRIOTT CLEARWATER FLORIDA - WHY I WILL NEVER GO BACK
Source-Marriott Hotel.com
"Located  footsteps away from the beautiful Sand Key Beach, sits the luxurious Marriott hotel" . This hotels key location is what drew me in originally. It's close enough to a quiet beach for my daytime relaxation , but only 5 mins away to the main Clearwater beach where all the night time action resides. It makes the perfect getaway for the family possible... or does it? 

My experience at Mariott was not what I expected

September 2016 

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Initially arriving at the hotel I was displeased with the amount of construction going on . Despite the sweltering heat, I was already a little bothered from the 40 minute drive from the airport. so to arrive at the hotel to find that there was ongoing repairs during our stay, without prior notice that this was going to be happening, did not sit well with me . 
I stayed in a family room as I was sharing with my daughter, mother and cousin. The first room they put us in, was a room that had not been upgraded, despite the fact that the hotel was mostly empty as it was off season and the upgraded rooms were the same price.  When entering the room the room had not been fully cleaned  as the fridge had leftover food that did not smell too pretty . Of course I let the front desk know about this and asked to be switched to a room I knew was clean. They were more than happy to accommodate, and they switched us to another non-upgraded room. However, this time the issue was with the door. It did not lock . At this point I was very dissatisfied with the hotel and was ready to complain. I honestly just wanted to relax , get out of the heat and start my vacation . I let the downstairs  desk know and I asked again could they have someone to resolve the issue . 
Someone came and spent roughly 20 minutes fixing the door (which I personally feel I should not have had to go through at all). I then looked in the closet to find a completely rusted ironing board  (that I needed to use as we were going out and all my clothes were crushed). The living room and the bedroom connected by a door in the center of the room which seemed to get stuck shut.  After noticing this I was incredibly upset,  so I expressed my concern and asked if we would be moved to a room that had no issues. In which then they finally moved us to a room that had been upgraded.
stealstylist.com HOTEL REVIEW : MARRIOTT CLEARWATER FLORIDA - WHY I WILL NEVER GO BACK
Source-Marriott Hotel.com


stealstylist.com HOTEL REVIEW : MARRIOTT CLEARWATER FLORIDA - WHY I WILL NEVER GO BACK
Source-Marriott Hotel.com


stealstylist.com HOTEL REVIEW : MARRIOTT CLEARWATER FLORIDA - WHY I WILL NEVER GO BACK
Source-Marriott Hotel.com

I did not let that damper my vacation  as the rest of the time spent in this hotel was almost wonderful. I say almost because on the second night there they had a fire drill at 2AM which caused the entire hotel to be evacuated.
I honestly could not make this up if I tried . The entire hotel was standing outside in the sweltering humid heat car park of the hotel. The hotel had nothing to say about this inconvenience we just had to "deal" with it . I had a 4 yr old and a 2 yr  old that had to be dragged out of their sleep for a fire drill. After speaking to other guests they had mentioned it had happened to them two nights prior, We were not pleased at all.



stealstylist.com HOTEL REVIEW : MARRIOTT CLEARWATER FLORIDA - WHY I WILL NEVER GO BACK


 MY VIEW FROM THE ROOM 

stealstylist.com HOTEL REVIEW : MARRIOTT CLEARWATER FLORIDA - WHY I WILL NEVER GO BACK

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The next morning we head out for some pool time . The pool was breathtaking, perfect for Instagram photos  and  it attached onto the short boardwalk of stores next to the hotel . There's even a Dunkin Donuts less than a foot away, which made my mornings perfect. The poolside bar was great, but I spend more of my money getting drinks in the restaurants nearby during the evening. 



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I had rented a car during my visit, and parking was free in the lot , which was great! 
The main Clearwater beach is where I got my beach fix, but Sand Key is literally across the street . I preferred to go to Clearwater because it was much livelier and had more child friendly activities. Plus with Clearwater beach being right in the action of everything , it made me feel like I was enjoying a true family vacation. 
I did not experience the restaurant cafe, however I did take full advantage of the snack shop . They brewed quality Starbucks coffee and Tea, and you already know i'm a coffee junkie so it was a match made in heaven.

Aside from the ongoing daily construction they seemed to have a pet parrot in lobby,  although beautiful to look at, the screeching noise of the bird constantly through out the day was completely unnecessary and irritating to say the least.

On the third morning we ordered room service , I was very specific about what I wanted and repeated my order 3 times to the person on the phone , yet they brought me the wrong meal and overcharged me . I let the front desk know in which they were happy to remove the charges from the room bill.
stealstylist.com HOTEL REVIEW : MARRIOTT CLEARWATER FLORIDA - WHY I WILL NEVER GO BACK

There were no kids activities or anything of the sort  during our stay , but i'm assuming that was due to it being off-season. I didn't mind as we already had things planned at the beach .


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Overall my experience at the Marriott Clearwarter beach was DISSATISFYING, It's a shame as I love Marriott hotels have stayed in plenty in the past. I would never return to this particular location for a family vacation.


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It's sad that i'm writing a review that is less than positive , however aside from the several hiccups, I enjoyed my time in the beautiful Tampa Florida and will for sure be returning to the city.


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stealstylist.com HOTEL REVIEW : MARRIOTT CLEARWATER FLORIDA - WHY I WILL NEVER GO BACK


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5 comments

  1. I remember staying in a hotel several years ago where we had a fire drill at around 3am and I never went there again. I'm glad you had a great time despite the bad things that happened, and the view from your room looks spectacular!!

    ReplyDelete
  2. aw that would have sucked having such a crappy experience in paradise! Since I work in retail, reading about bad customer service gets me that bit extra.
    Unsure if I would have sucked it up or asked for a full refund and stay in a crappy motel that's probably better than the flash but awfully serviced hotel...

    Viv x

    missfeeney.com

    ReplyDelete
  3. I was on a business trip to Toronto during winter many years ago. The fire alarm went off at 6am. Luckily I was already showered and dressed and I quickly grabbed my coat and bag and left for the place I was working. Other unfortunate guests were forced outside in PJs and dressing gowns. It was -30 degrees Fahrenheit, well below freezing, plus there was a bitter cold wind from the lake which made it feel even colder. I was so glad I was still on UK time and got up early, as it must have been really miserable to be outside in that weather with insufficient clothing.

    ReplyDelete
  4. This hotel looks amazing! I love staying at Marriot, but have never been to clearwater!

    xx,

    Lacey

    ReplyDelete
  5. Good job and bunch of thanks for this valuable post. Gamesverseblog

    ReplyDelete

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